Shipping Policies. 
Shipping & Delivery Policy (Digital Courses)

Last updated: 02/05/24

1. Nature of Our Products

All products sold on [Your Website Name] are digital courses (online programs, downloadable resources, memberships, etc.).
We do not ship any physical products.

Because our products are digital:

There are no shipping fees.

There are no physical deliveries via courier or postal services.

Access is provided online or via digital download.

2. How You Receive Your Course

After your payment is successfully processed:

You will receive an order confirmation email at the email address you provided at checkout.

You will receive a second email (or be redirected automatically) with:

A login link or instructions to create your account on [Platform / LMS name, e.g., “Teachable,” “Thinkific,” “our member area”]

Any necessary access details or next steps.

Estimated Access Time:
In most cases, access to your course is instant (within a few minutes) after payment confirmation. In rare cases (e.g., payment gateway delays), it may take up to [X] hours.

3. Account & Login Details

To access your digital course, you may need to:

Create an account on [Your Website / LMS Name]

Log in using your email address and password

Please ensure you use a valid and correctly spelled email address at checkout so you receive all access details.

If you do not receive your login details or course access within [X] hours, please:

Check your spam/junk folder.

Contact us at Admin@kumaramit.it.com with:

Your full name

Order ID or payment receipt

The course name you purchased

4. Time Zone & Access Availability

Our platform is accessible 24/7, subject to occasional maintenance.

You can log in and access your course at any time, from any location with a stable internet connection.

Live calls, webinars, or cohort sessions (if included) will be scheduled in [Your Time Zone, e.g., IST / GMT / EST] and communicated via email or inside the course portal.

5. Technical Requirements

To access our digital courses, you will generally need:

A device such as a computer, tablet, or smartphone

A stable internet connection

A modern web browser (e.g., Chrome, Firefox, Safari, Edge)

[Optional: Any special requirement, e.g., “PDF reader for downloadable materials”]

We are not responsible for issues caused by:

Poor or unstable internet connection

Outdated software, hardware, or browsers

Device limitations that prevent you from accessing video, audio, or files

If you face technical difficulties accessing the course, please contact us at [Your Support Email] and we’ll do our best to assist.

6. Failed / Pending Payments

If your payment is:

Declined or reversed for any reason, access to the digital course may be suspended or revoked.

Pending (e.g., eCheck, manual verification), access to the course may be delayed until the payment is fully confirmed by our payment processor.

For questions about payment status, you can contact:

Your bank / card provider, and

Our support team at [Your Support Email] with your transaction details.

7. Changes to Products or Access

We may occasionally:

Update or improve the course content

Change the platform or method of access

Retire or replace older courses

If any such change impacts your ability to access a course you purchased under a lifetime access or defined access period promise, we will:

Provide equivalent access on an alternative platform, or

Contact you with reasonable alternatives.

Any substantial changes to this Shipping & Delivery Policy will be posted on this page with an updated “Last updated” date.